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High energy, market intelligence, savvy negotiating skills and an esteemed reputation…. this is what you will receive when working with Susan, a partner with KMS partners since 2005. KMS is the founding team of Compass Westport, an innovative, technology-driven real estate company. Susan earned a B.S. degree in Finance and Marketing from University of Richmond – this, coupled with her experience in business as a former global equities portfolio manager and a sales account executive, enables her to handle even the most challenging of transactions with ease. A former member of the Board of Assessment Appeals for Weston, Susan is an expert on home valuations – an added bonus for her clients.

Known as a straight-shooter in the business, with an upfront, approachable style, Susan’s local knowledge runs deep — having moved to Westport from NYC, raised a family in Weston and now residing in Fairfield. Susan has served on various town boards including the Weston High School Scholarship Committee, the Westport/Weston United WayWeston Schools PTOElder House of NorwalkWeston Young Women’s League and Norfield Congregational Church.

It is a testament to her service and skill that Susan’s clients call again and again and refer her to family and friends. Susan's two daughters, graduates of the Weston public schools, both attended Hobart William Smith Colleges. When not working with clients, Susan enjoys the walkable, neighborhood lifestyle at Fairfield Beach, entertaining at home and volunteering in the community.

~ Q & A with Susan ~

Why did you choose real estate as a career?

I always had an interest in homes and decorating. When my children were younger, as a single mom, I wanted a career that did not have me going to an office from 8-5 every day. I wanted some flexibility in my schedule. The feeling of being in a home that I truly love, where I can feel safe and enjoy my life is very important to me and I wanted to share that love of home with others.

What is your most memorable real estate transaction?

One set of clients, very early in my career, were getting ready to put an offer in on a house in Westport and I told them they really needed to see this new listing in Fairfield…. they said ‘from the pictures, the house looks kind of quirky’. I told them to ignore the pictures, trust me and come see the house. They did and immediately fell madly in love with it. We put an offer in and they got it—they were so thrilled and delighted that they ended up in Fairfield. It’s the perfect example of listening to and trusting your agent.

What do clients love most about working with you
and the KMS Partners?

I think my clients really appreciate my honesty and directness. I will always share my thoughts even if it means losing out on a sale. I put my clients first and I treat my clients as I would my friends—with care and kindness. I try to have some fun with them too. This process is stressful and I try to take some of that pressure off. Working with a team means my clients are always covered, even if for some reason I am not available. It gives us all a chance to take a vacation once in awhile, always knowing our clients will be well taken care of. Clients think this is brilliant!


What is your favorite outing in the main
communities that KMS Partners serve?

Fairfield—Sasco Beach and browsing stores downtown
Weston—Lachat Farm for events and concerts
Wilton—The Village Market and Portofino
Westport—walking at Longshore and Compo Beach
Norwalk—Sono for the great restaurants

How have you seen the market change
in your time as a broker?

The internet has become so much more important and what we do as agents to properly get a listing up and running has changed. We do so much more with social media, videos, drones, twilight shots, etc. We want our listings to “shine” so we go above and beyond for our sellers. Our buyers? They have all the information at their fingertips – sometimes they see a new listing come on before we do. This certainly keeps us on top of our game!

And for your
selling client?

If you could give one short piece of advice to your buying client?

Be open to different options from the start—buyers always think they know exactly what they want with a laundry list of must-haves and they eventually end up buying something completely different than what they started out wanting.
Listen to your agent! We love to share our experience with pricing, staging and our marketing expertise. We always have your best interests in mind.

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